The 12-month replacement guarantee
If your dog destroys it, we replace it free.
Donald Trump — Large, Albo — Large, Pauline — Large and Long Neck are covered against destructive chewing for 12 months.
12 months · Like-for-like replacement · Once per customerOur promise to you
If your dog chews through a covered toy within 12 months of delivery, we replace it free. One replacement per customer.
How the guarantee works
Choose a covered toy
Donald Trump — Large, Albo — Large, Pauline — Large or Long Neck. These toys contain natural latex and are not suitable for latex-sensitive dogs.
If they chew through it
Email info@caricachewers.com with a photo or short video of the damage and your purchase details.
We replace it — free
We send a like-for-like replacement, shipped on us.
What's covered
- Donald Trump — Large, Albo — Large, Pauline — Large and Long Neck, against destructive chewing.
- One free like-for-like replacement per customer, shipped on us.
- Claims made within 12 months of delivery.
- Handled directly by Carica Chewers, including toys bought from stockists.
Contact Carica Chewers directly, wherever you bought your toy.
The specifics
- What it covers
- Donald Trump — Large, Albo — Large, Pauline — Large and Long Neck.
- Time to claim
- Get in touch within 12 months (1 year) of your delivery date.
- How many
- One free replacement per customer.
- How to claim
- Email info@caricachewers.com with your purchase details and a photo or short clip of the damage.
- What you get
- A free like-for-like replacement of the same toy, shipped on us. This guarantee is not a cash-refund offer.
- Where you bought it
- Carica Chewers handles the guarantee directly, regardless of purchase channel, including stockist purchases.
What's not covered
- Normal surface wear, cosmetic marks or fading from everyday play.
- Lost or misplaced toys.
- Damage from anything other than chewing — e.g. cutting with tools, machine washing or extreme heat.
This guarantee is offered in addition to your rights under the Australian Consumer Law and does not limit them.
Ready to put it to the test?
The four covered toys come with the same 12-month replacement promise.
Shop the toys
